FREQUENTLY ASKED QUESTIONS

Can we add hours to our rental time?

We are not able to allow additional hours for your event to go later in the evening. If you’d like to add more hours for check-in time, please email us!

How do we officially reserve our date? What is the payment process?

Head on over to our contact page and fill out our inquiry form! Once you come for a tour (if desired) and finalize all of the details, we will send you a contract and invoice via email so you can put a retainer down to reserve the date.

The retainer to book is just $500; half of the remaining balance will be due 9 months before your event, and the final balance will be due 1 month before your event. We take cash or check, but we also take payment online via Credit Card or Bank Draft. You are welcome to send partial payments throughout the process, but the full payment is due by the specified date (1 month before your event).

Where is your venue located?

We are about 15 miles west of Mount Airy, NC, and about 45 miles north of Winston-Salem, NC. Our address is: 2174 Ramey Creek Rd, Lowgap, NC 27024. Go to our find us page page for a map!

Where are the nearest hotel and accommodations?

The Hampton Inn and Suites in Dobson is located 9.8 miles away off of Highway 77. There are also 2 hotels in Mount Airy, Hampton Inn and Holiday Inn Express. Both are 14 miles away, but in the middle of town and right off of Highway 52 and 74.

Do you provide table linens, cups, silverware?

No. We provide wooden chairs, foldable tables, and a great selection of décor items, but linens and any table settings are not provided and will need to be rented or bought from a 3rd party.

What happens if it rains?

In the case of inclement weather, we have a brand new covered deck outdoors as well as a beautiful backdrop inside of our venue for an indoor ceremony. Our venue inside features floor to ceiling windows with a stained glass window in the center for your ceremony location. Our preferred way of setting this up is as follows: Guests sit at their tables and The Shiloh team moves a few tables down the middle of the room to create an aisle. Our couples love this option because it’s a stunning ceremony location and doesn’t require a room flip, which would be disruptive to your event. Our other option is to hang a black curtain down the middle of the venue and set up a complete ceremony area on one side, and pre-decorated reception tables on the other. This option would require a 3 day notice and a room flip during your event. Our other option, being our new covered deck overlooking the woods and mountains, can accommodate 160 ceremony chairs and would not require a flip!

Can we bring in whatever vendors we’d like?

Yes! We do have a vendor list, and while we recommend choosing your vendors from this list, we do not require it. If you are looking for additional help with vendor selection please feel free to reach out to us!

Is the venue wheel chair accessible?

Yes it is! The entire venue, including restrooms, is handicap accessible.

Do you require event insurance?

Yes. We require $1 million in event liability insurance for large events and all weddings. The price of this insurance is usually between $100 and $150, depending on number of guests, date of event, and alcohol coverage. We require host liquor liability coverage if you are serving alcohol at your event. More details are listed in the contract and proof of insurance is due 1 month prior to your event date!

Will your staff be involved in setting up and breaking down the décor?

Our venue staff will set up tables and chairs in the layout of your choice before your arrival as well as your ceremony chairs on the day of your event (for all packages except the weekday package), but will not be involved in any of the decorating or break-down of décor. Upon departure, we just ask that all trash is bagged and thrown in the dumpster provided, and that all of your stuff is taken out! We will take care of the clean-up! If you're looking for help to set up or tear down your décor, please reach out to your professional Day of Coordinator for guidance.

Can we do our rehearsal dinner or start setting up the night before our event?

If you choose a Saturday Package, you will have the entire evening on Friday for decorating, rehearsal, and rehearsal dinner. With our Sunday Package, you are allotted 2 hours on one weekday evening (Monday-Thursday) for rehearsal only; no rehearsal dinner or setup permitted. Our weekday package offers the option of a rehearsal the night before if your date allows, so please reach out to us if you’d like to add that onto your weekday package!

Do you include a "wedding day coordinator?"

No, none of our packages include a day-of coordinator. However, with all of our packages, a team member will either be on-site or on-call in case anything happens.

Each package is different regarding our staff members and the hours they are at the venue, but if you purchase the Exclusive Package for example, at least 1 team member will be there for 4-5 hours on wedding day including the time to direct your wedding party down the aisle. This member will be there to help you however they can (an extra set of hands, answer questions from your vendors and direct them as necessary, etc.) Their goal is to do everything possible to help your day go smoothly and ensure your day is as stress-free as possible! (But we still don't consider them a day-of wedding coordinator).

We highly recommend that you hire a day of coordinator, regardless of the package you choose :)

Can we choose the layout for tables and chairs?

Yes! We have several options for table and chair layouts, and you are welcome to create your own as well. We provide all of our brides with a blank floor plan and a website that allows you to move around tables and chairs (to scale) to see how everything will go together!

what are your policies on alcohol?

You may bring your own alcohol to serve (not sell) for a $500 fee on top of your rental price. You must include host liquor liability in your event insurance if you are serving alcohol. If you choose to serve beer and wine only, you will just need a bartender to serve the alcohol (self-serve is illegal at events in NC) and you’re good to go. If you would like to serve liquor, we require a licensed bartender and you will need to get a permit, which is $50 to the state of NC. We have the permit to fill out if you need one!

Do you allow smoking?

The building is a tobacco free facility. Smoking is restricted only to designated smoking areas outdoors. We require that all cigarette butts not thrown in the designated containers are picked up from the property upon your departure.

Do you allow pets?

We LOVE having your pets be a part of the ceremony! Pets of the couple will be allowed on wedding day in the venue only. Please inquire with us for further details :)

Do you provide sound equipment and speakers?

We do not provide sound equipment, video screens, projectors, or specialty lighting of any kind. We recommend you hire a third-party company like a professional DJ for all audio/visual needs.

Do you allow candles?

Yes. Candles may only be used inside of the building. We do provide battery-operated taper candles for our candlesticks (preferred). Absolutely no candles of any kind are allowed outside of the building or anywhere else on the property. Battery-operated candle fixtures are allowed outside!

How many people does the house sleep?

The house sleeps 15 people. We have 6 twin beds in the groom’s suite for the guys, and the rest of the beds are upstairs for the ladies! Please check out our amenities page for more information about the house.

Can we have a sparkler exit?

Yes! We allow sparklers, bubbles, and bird seed for an outdoor exit! We do not allow Chinese lanterns, glitter, confetti of any kind, or faux flower petals anywhere on the property.

Is there an option to rent outdoor heaters on a chilly night?

Absolutely! If you'd like heaters to put throughout the property, these would have to be rented from a 3rd party. Our venue is heated and cooled, but we do not own any outdoor heaters.

What else is nearby?

Lowgap is a very small town! We have a family dollar, a gas station, and a small café within 5 minutes of the venue. Our nearest city is Mount Airy, NC aka Mayberry! Home of Andy Griffith :)

In Mount Airy: 

Supplies/grocery: Walmart, Food Lion, Lowes Foods, Aldi, Walgreens

Restaurants: Chili’s, Pizza Hut, 13 Bones, Kazaku, Mi Casa, Chase N Charli’s, Dodge City Steakhouse, Arby's, McDonald's, Subway, Wendy's, KFC, Burger King, Hardee’s, Chick-Fil-A, Cookout, Bojangles, Aunt Bees

Coffee: Starbucks, Brady’s, Pages Bookstore, Keep Smiling A’Latte

Outdoor Activities: Blue Ridge Parkway (5 minutes from The Shiloh), New River State Park, Stone Mountain State Park, Pilot Mountain State Park, Grandfather Mountain, Hanging Rock State Park

Golf: Mount Airy Country Club, Cross Creek Country Club